FAQs

Find answers to your cloud storage questions and features.

Your Cloud Storage Questions, Answered.

Most Popular Questions

The free plan offers 200GB of cloud storage, fast upload/download speeds, file sharing with password protection, and the ability to restore deleted files.

Yes, you can upgrade to a paid plan at any time to get more storage, priority support, additional workspaces, and more features.

We use industry-standard encryption to protect your files, both in transit and at rest, ensuring your data remains safe and private.

You can easily share files by generating a link, with options to password-protect the link and set expiration dates for added security.

We use industry-standard encryption to protect your files, both in transit and at rest, ensuring your data remains safe and private.

Yes! You can access your files from any device—whether it’s a smartphone, tablet, or computer—at any time.

If you exceed your storage limit, you'll be notified to either delete files or upgrade your plan to get more space.

Yes, our paid plans include multiple workspaces and team member support, making it ideal for business collaboration.

Free plan users receive limited email support, while paid plan users enjoy priority support for faster assistance.

No, we offer transparent pricing with no hidden fees. Your plan’s cost is clear and predictable.

To request a refund under our 30-day money-back guarantee:

1. Contact Our Support Team: Email our support team at [[email protected]] with your account details and a brief explanation of why you are requesting a refund.

2. Provide Payment Details: Include any relevant payment information, such as the order number, payment method, and the email address associated with your account.

3. Refund Processing: Once your refund request is received and verified, we will process the refund within 5-7 business days. The refund will be credited to the original payment method.